Setup, how it works, security, and pricing. Pick a topic below or browse every question.
Alessia is an AI assistant trained on your technical documentation: catalogs, IOMs, cut sheets, cross-references, and application notes. Your sales, service, and engineering teams get accurate answers in seconds instead of digging through PDF folders.
After you submit a trial request, our team reaches out within one business day to schedule onboarding. Depending on document volume and complexity, most teams are live within 2–3 days.
Manufacturers and distributors with deep product knowledge trapped in documentation: process instrumentation, manufacturing, distribution, valves, pumps, and similar technical industries. If your team lives in spec sheets and manuals, Alessia fits.
No heavy IT project. You upload documents (or share them securely with our team), we configure Alessia for your products and terminology, and your users access it through a web interface. We walk you through the whole process.
Catalogs, installation and operation manuals (IOMs), cut sheets, competitive cross-reference guides, application notes, bulletins, and similar technical PDFs. If your team relies on it today, we can likely train Alessia on it.
Only from the documents you upload. Alessia does not search the open web or blend in other customers’ data. Responses are grounded in your library so teams can trust what they share with customers.
Yes. Sales, inside sales, customer service, and field service can all query the same knowledge base. Plans scale by users and document volume. See pricing for tiers.
Alessia is designed to stay within your documentation. If the answer is not in your library, it should say so rather than invent specs. You can add or update documents anytime, and we help tune responses during onboarding.
Yes. Documents are encrypted in transit and at rest. Your library is isolated to your organization, never sold, and never used to train public AI models. Read more on our Security page.
No. We do not sell or license your documentation. Alessia answers only from your uploaded content in your dedicated environment.
Absolutely. We regularly sign NDAs and can work under enterprise data-handling terms. Contact us to start a security review.
A 2-week trial with full access to your selected plan. Upload documents, test Alessia with real questions, and experience the platform with your own data before you commit.
No payment information is required to start. Near the end of your trial we will reach out to discuss whether you would like to continue on a paid plan.
We review your experience together. If you continue, you move to annual billing on your chosen tier. If not, your account is deactivated and your data is securely deleted.
Plans are based on users and document library size, with annual billing and a free trial on every tier. See pricing on our homepage or contact us for a recommendation.